Refund policy
Return & Refund Policy
At [Muscle Hub], we are committed to providing high-quality supplements and ensuring customer satisfaction. Please read our policy carefully before making a purchase.
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1. Returns Eligibility
Due to the nature of our products (health and consumable supplements), we only accept returns under the following conditions:
- The item must be unused, unopened, and in its original sealed packaging
- The return request must be made within 7 days of receiving the order
- The product must be in resellable condition
We do not accept returns for opened or used products for safety and hygiene reasons.
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2. Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect:
- Please contact us within 48 hours of delivery
- Provide clear photos of the product and packaging
- We will arrange a replacement or full refund at no extra cost
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3. Refund Process
- Once your return is received and inspected, we will notify you of the approval status
- Approved refunds will be processed within 5–7 business days
- Refunds will be issued using the original payment method
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4. Shipping Fees
- Shipping fees are non-refundable
- Customers are responsible for return shipping costs unless the item is defective or incorrect
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5. Order Cancellations
- Orders can only be canceled before they are shipped
- Once shipped, the order falls under our standard return policy
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6. Non-Returnable Items
- Opened or used supplements
- Products without original packaging
- Clearance or promotional items (if stated as final sale)
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7. Contact Us
For any return or refund inquiries, please contact our support team:
Email: [support@Musclehubegy.com]
Phone/WhatsApp: [01096131981]
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By placing an order with [Muscle Hub], you agree to the terms of this policy.